Privacy Policy

Effective date: September 18, 2026

Assist Operators respects your privacy. This policy explains what information we collect through assistoperators.com, how we use it, and the choices available to you.

Information we collect

We may collect information that you provide directly, including your name, email address, company name, website or social profile, the type of support you are seeking, and any information you include in an application, message, proposal, or service request.

When you purchase services, Shopify and its payment partners process transaction and payment information. Assist Operators does not receive or store your full payment card number.

We may also collect limited technical information, such as browser type, device type, pages viewed, referral source, and interactions with the site. This information may be collected through cookies, Shopify analytics, Google Analytics, or similar technologies.

How we use information

We use information to:

• Review applications and determine whether an engagement is a good fit.
• Respond to inquiries and schedule introductory calls.
• Prepare proposals, provide services, manage client relationships, and process payments.
• Operate, secure, measure, and improve the website and client experience.
• Maintain business records and meet legal, accounting, and tax obligations.

Service providers and sharing

We may share information with service providers that help us operate the business, including Shopify, Google Workspace, Google Calendar, Google Meet, Notion, analytics providers, professional advisers, and approved contractors. These providers receive only the information reasonably needed to perform their services.

We do not sell personal information. We may disclose information when required by law, to protect our rights or the safety of others, or as part of a business reorganization or transfer.

Cookies and analytics

The site may use cookies and similar technologies for essential functionality, performance measurement, and analytics. You can limit cookies through your browser settings. Some site features may not work as intended if essential cookies are disabled.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and business record requirements. We use reasonable administrative and technical safeguards, but no system can guarantee complete security.

Your choices

You may ask to access, correct, or delete personal information that we hold about you, subject to legal and operational requirements. You may also ask questions about how your information is used.

Children

This site and our services are intended for business users and are not directed to children under 18.

Changes to this policy

We may update this policy from time to time. The effective date above will be updated when changes are made.

Contact

For privacy questions or requests, contact sean@assistoperators.com.